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Done Right. Period.
Tuffy South Fort Myers
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Your Neighborhood Full Service Repair Facility
Lifetime Warranty Muffler, Brakes, Shocks & Struts
FREE Wi-Fi
Convenient Financing Options Available
Financing Available
18092 S. Tamiami Trail
Fort Myers, FL 33908
Fort Myers, FL 33908
239-489-0010
Mon-Fri
7:30 AM - 6:00 PM
Saturday
7:30 AM - 5:00 PM
Sunday
Closed
Click for directions
Our Customers' Reviews
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Oct 26, 2019
★★★★★
Chris at Tuffy went above and beyond when we blew a tire across the street. Ran back and forth to get it all squared away. Couldn't have had a better experience there. Thanks Chris!
Chris at Tuffy went above and beyond when we blew a tire across the street. Ran back and forth to get it all squared away. Couldn't have had a better experience there. Thanks Chris!
Oct 23, 2019
★★★★★
Came in as a first timer needing an oil change for both mine & my husband's cars. I made an appt. for the next day but upon leaving I ripped the whole front end of my husband's car off at the concrete parking curb. Not only did they fix it for free (it was my fault), but they showed me areas on the car that needed serious attention or would cost me dearly in the end if not fixed. I signed up for the Tuffy charge account which literally only took a couple minutes and was able to get the most serious repairs done the next day. I was there 5 hours(I was offered a ride home till completed but chose to stay) & I witnessed Steve the manager interacting with personnel, phone calls and walk in customers. He impressed me greatly! I have found my go to place for car repairs and am one very happy customer!!!
Came in as a first timer needing an oil change for both mine & my husband's cars. I made an appt. for the next day but upon leaving I ripped the whole front end of my husband's car off at the concrete parking curb. Not only did they fix it for free (it was my fault), but they showed me areas on the car that needed serious attention or would cost me dearly in the end if not fixed. I signed up for the Tuffy charge account which literally only took a couple minutes and was able to get the most serious repairs done the next day. I was there 5 hours(I was offered a ride home till completed but chose to stay) & I witnessed Steve the manager interacting with personnel, phone calls and walk in customers. He impressed me greatly! I have found my go to place for car repairs and am one very happy customer!!!
Oct 14, 2019
★★★★★
I have been taking my vehicles to Tuffy's in San Carlos Park since they first opened near Alico rd. in 2000. Their service is second to none. My wife and I moved to San Carlos in 1980. When Tom and Jeanne opened tuffy in 2000 we took our vehicle there for repairs. Since it was our only car they gave us a ride home and picked us up when repairs were done. They are the absolute best in southwest Fla.
I have been taking my vehicles to Tuffy's in San Carlos Park since they first opened near Alico rd. in 2000. Their service is second to none. My wife and I moved to San Carlos in 1980. When Tom and Jeanne opened tuffy in 2000 we took our vehicle there for repairs. Since it was our only car they gave us a ride home and picked us up when repairs were done. They are the absolute best in southwest Fla.
Oct 04, 2019
★★★★★
only a part time resident and stumbled upon this location about four years ago. they are very honest, while providing great service taking the time to explain everything to you without overselling. will definitely make be our regular service station!!
only a part time resident and stumbled upon this location about four years ago. they are very honest, while providing great service taking the time to explain everything to you without overselling. will definitely make be our regular service station!!
Oct 02, 2019
★★★★★
Can't say enough great things about Nick, Steve, and staff. We recently moved to the area and were hoping to find an honest, reliable, and competent full-service establishment. We read some reviews and since they were literally down the street we decided to give them a try. We had just purchased a used car from a local dealer and took it to Tuffy because we detected a bad vibration when on the highway. After the courtesy inspection, we were made aware of numerous issues, including tires that were so dry-rotted the staff was amazed that we were still driving on them. We were hesitant at first but Steve gave us a great deal on 4 premium tires along with some other parts and services which were required. I approached the dealer to make them aware of the issues, as well as my disappointment, and they purchased and gave us one of the replacement parts. We took it back to Tuffy and had them perform the service, as we didn't trust the dealer's mechanic to do the work. Then, the dealer even offered to pay for our next oil change at Tuffy because we wouldn't let his mechanic touch our vehicle again!! While we were waiting for our new tires and other services the first day, I noticed that every customer that came in was a returning client. Steve was interacting with everyone like they were his friend or neighbor. I wish we had met these guys before we bought the car but hopefully they can help us get at least another 100,000 miles out of it!! I will definitely send them business whenever possible and even told that dealer to switch from Meineke to Tuffy for work on any of their cars in the future!!
Can't say enough great things about Nick, Steve, and staff. We recently moved to the area and were hoping to find an honest, reliable, and competent full-service establishment. We read some reviews and since they were literally down the street we decided to give them a try. We had just purchased a used car from a local dealer and took it to Tuffy because we detected a bad vibration when on the highway. After the courtesy inspection, we were made aware of numerous issues, including tires that were so dry-rotted the staff was amazed that we were still driving on them. We were hesitant at first but Steve gave us a great deal on 4 premium tires along with some other parts and services which were required. I approached the dealer to make them aware of the issues, as well as my disappointment, and they purchased and gave us one of the replacement parts. We took it back to Tuffy and had them perform the service, as we didn't trust the dealer's mechanic to do the work. Then, the dealer even offered to pay for our next oil change at Tuffy because we wouldn't let his mechanic touch our vehicle again!! While we were waiting for our new tires and other services the first day, I noticed that every customer that came in was a returning client. Steve was interacting with everyone like they were his friend or neighbor. I wish we had met these guys before we bought the car but hopefully they can help us get at least another 100,000 miles out of it!! I will definitely send them business whenever possible and even told that dealer to switch from Meineke to Tuffy for work on any of their cars in the future!!
Sep 25, 2019
★★★★★
Steve was fantastic helping me with my vehicle. Service is dependable, professional, and honest. Will definitely bring my business back!
Steve was fantastic helping me with my vehicle. Service is dependable, professional, and honest. Will definitely bring my business back!
Aug 11, 2019
★★★★★
Steve was wonderful, helping my daughter with her flat tire. She is an FGCU student who is now comfortable bringing in her car for service.
Steve was wonderful, helping my daughter with her flat tire. She is an FGCU student who is now comfortable bringing in her car for service.
Aug 05, 2019
★★★★★
Steve, Nick, and the rest of the staff at Tuffy South Fort Myers are first rate. My car wasn't running right, and I had no idea what was wrong. I recently moved from Pennsylvania and didn't know where to take my car. I was used to going to a small shop in my PA town, guys who were honest and really knew what they were doing. I was afraid I wouldn't be able to find a place run by people who were like that. A friend said she takes her car to this Tuffy auto center and that Steve, the manager is great: honest, knowledgeable, friendly, a guy you can trust. I am so glad that she told me about this service center! My car now runs great! I feel that I can trust my car to Steve and the others at Tuffy. I waited for the work on my car to be done, so I had the chance to see Steve interact with other customers. It immediately became clear that Steve is a good guy who knows his stuff and does all he can to help his customers. I'm happy to report that I now have a car place in Florida! If you are looking for someone to work on your car, give the staff at this Tuffy a try! You'll be happy that you did.
Steve, Nick, and the rest of the staff at Tuffy South Fort Myers are first rate. My car wasn't running right, and I had no idea what was wrong. I recently moved from Pennsylvania and didn't know where to take my car. I was used to going to a small shop in my PA town, guys who were honest and really knew what they were doing. I was afraid I wouldn't be able to find a place run by people who were like that. A friend said she takes her car to this Tuffy auto center and that Steve, the manager is great: honest, knowledgeable, friendly, a guy you can trust. I am so glad that she told me about this service center! My car now runs great! I feel that I can trust my car to Steve and the others at Tuffy. I waited for the work on my car to be done, so I had the chance to see Steve interact with other customers. It immediately became clear that Steve is a good guy who knows his stuff and does all he can to help his customers. I'm happy to report that I now have a car place in Florida! If you are looking for someone to work on your car, give the staff at this Tuffy a try! You'll be happy that you did.
Jul 11, 2019
★★★★★
Steve is Honest and incredibly helpful. This store deserves your business. They can be trusted!!!
Steve is Honest and incredibly helpful. This store deserves your business. They can be trusted!!!
Jul 02, 2019
★★★★★
Steve and the rest of the guys are great to deal with. They have been working on our cars for years and we have always been happy with the price and the service. Thanks Steve!
Steve and the rest of the guys are great to deal with. They have been working on our cars for years and we have always been happy with the price and the service. Thanks Steve!
Jun 29, 2019
★★★★★
Steve is very honest. He will not make you spend money you don’t need to. Highly recommend coming here.
Steve is very honest. He will not make you spend money you don’t need to. Highly recommend coming here.
Jun 20, 2019
★★★★★
My daughter needed service while she was in Fort Myers and we really weren't sure where to go. Her friend referred us to Tuffy and the experience was excellent. I checked the prices and they ware very competitive. The job was done quickly and Nick was especially helpful in giving me guidance. I paid to have the car aligned a month prior but Nick noticed it wasn't right. He aligned the car and provided proof of the out of alignment. Luckily Pep Boys (no laughs please) agreed to refund what they charged and all should be good from here.
My daughter needed service while she was in Fort Myers and we really weren't sure where to go. Her friend referred us to Tuffy and the experience was excellent. I checked the prices and they ware very competitive. The job was done quickly and Nick was especially helpful in giving me guidance. I paid to have the car aligned a month prior but Nick noticed it wasn't right. He aligned the car and provided proof of the out of alignment. Luckily Pep Boys (no laughs please) agreed to refund what they charged and all should be good from here.
Jun 11, 2019
★★★★★
I went to Tuffy in San Carlos Park because my brakes were making a noise only in the morning. When I arrived the shop was very busy and Steve the Manager was very polite and professional. They took the time to pull all my tires and inspect my complete brake system. Steve explained that all my brakes were in great shape and the there where no issues with my brakes. It's a good feeling that they are an HONEST shops that won't sell you something that is not needed. I live in the area and will always come to Tuffy for my vehicle repairs and service. Steve and the crew know what they are doing and it's a great feeling knowing that. When it was back together and outside I asked how much I owed them and Steve said no charge for brake inspections. WOW!!!!! Thanks Tuffy
I went to Tuffy in San Carlos Park because my brakes were making a noise only in the morning. When I arrived the shop was very busy and Steve the Manager was very polite and professional. They took the time to pull all my tires and inspect my complete brake system. Steve explained that all my brakes were in great shape and the there where no issues with my brakes. It's a good feeling that they are an HONEST shops that won't sell you something that is not needed. I live in the area and will always come to Tuffy for my vehicle repairs and service. Steve and the crew know what they are doing and it's a great feeling knowing that. When it was back together and outside I asked how much I owed them and Steve said no charge for brake inspections. WOW!!!!! Thanks Tuffy
Jun 10, 2019
★★★★★
I have been using Tuffy for a few years now. Steve and his crew are great! They stand behind their work. I was in there recently and observed Steve telling a customer he did not need new brakes. Some other dealers might have sold him brakes he didn't need. Honest, reliable and professional are the words I would use to describe them.
I have been using Tuffy for a few years now. Steve and his crew are great! They stand behind their work. I was in there recently and observed Steve telling a customer he did not need new brakes. Some other dealers might have sold him brakes he didn't need. Honest, reliable and professional are the words I would use to describe them.
Apr 21, 2019
★★★★★
WOW! Excellent service, Honest and Kind!..Steve Joslin was wonderful. I love that the customer is called with the problems detected before any work is done. Steve was able to explain the work that needed to be done on my vehicle to keep her in tip top shape....Staff is very friendly as well. Moose, you rock!...Thanks for getting me to and from so repairs could be taken care of. I am now a loyal customer. Thanks again for your honesty, but most of all, your integrity!...Tried and true! God bless of you each and every day!
WOW! Excellent service, Honest and Kind!..Steve Joslin was wonderful. I love that the customer is called with the problems detected before any work is done. Steve was able to explain the work that needed to be done on my vehicle to keep her in tip top shape....Staff is very friendly as well. Moose, you rock!...Thanks for getting me to and from so repairs could be taken care of. I am now a loyal customer. Thanks again for your honesty, but most of all, your integrity!...Tried and true! God bless of you each and every day!
Mar 30, 2019
★★★★★
I called Tuffy to get a quote on my front and rear brakes. Nick was my service mgr and he was just outstanding. He recommended that I bring in my car and he would be able to give me an accurate quote. Case closed as I brought my car in, brakes were repaired and working well. Nick explained all of the work that was done, reviewed the warranty and sent me on my way. I could not have been more pleased. Thanks Nick!
I called Tuffy to get a quote on my front and rear brakes. Nick was my service mgr and he was just outstanding. He recommended that I bring in my car and he would be able to give me an accurate quote. Case closed as I brought my car in, brakes were repaired and working well. Nick explained all of the work that was done, reviewed the warranty and sent me on my way. I could not have been more pleased. Thanks Nick!
Mar 20, 2019
★★★★★
We are from out of state and are glad we found this place. Nick feitzthe asst mngr kept us informed and the mechanic let us know that we didn't need to replace our brakes yet but our timing belt was cracked. We have been here twice and are impressed with their integrity.
We are from out of state and are glad we found this place. Nick feitzthe asst mngr kept us informed and the mechanic let us know that we didn't need to replace our brakes yet but our timing belt was cracked. We have been here twice and are impressed with their integrity.
Mar 12, 2019
★★★★★
I received excellent service from what I believe was the manager, He went out of his way to diagnose the problem correctly. I had believed it to be an expensive repair but it turned out to be a minor problem. I very much appreciated his honesty! I highly recommend this place of business
I received excellent service from what I believe was the manager, He went out of his way to diagnose the problem correctly. I had believed it to be an expensive repair but it turned out to be a minor problem. I very much appreciated his honesty! I highly recommend this place of business
Mar 06, 2019
★★★★★
Excellent crew that is dedicated to solving your problems. I’ve been a customer for nearly 4 years and have always had flawless service. The team is extremely friendly and will always get you the best price available. If you need a reliable and friendly place to service your car, go to Tuffy south fort Myers!!
Excellent crew that is dedicated to solving your problems. I’ve been a customer for nearly 4 years and have always had flawless service. The team is extremely friendly and will always get you the best price available. If you need a reliable and friendly place to service your car, go to Tuffy south fort Myers!!
Feb 20, 2019
★★★★★
Steve is the best. He's honest and fair, and his guys know what they're doing. I've taken all my cars to him, from my Cadillac to my Lincoln to my current Infinity. Best service and prices around.
Steve is the best. He's honest and fair, and his guys know what they're doing. I've taken all my cars to him, from my Cadillac to my Lincoln to my current Infinity. Best service and prices around.
Feb 01, 2019
★★★★★
WOW!!!! The excellent service I've received from this location, has been off the chain.. Each one of these gentleman are EXTRODINARY.. an I've very grateful for them..there professionalism took me to an OWE.. COME OUT see an experience it for yourselves.. May GOD Bless each of them..
WOW!!!! The excellent service I've received from this location, has been off the chain.. Each one of these gentleman are EXTRODINARY.. an I've very grateful for them..there professionalism took me to an OWE.. COME OUT see an experience it for yourselves.. May GOD Bless each of them..
Jan 28, 2019
★★★★★
Was getting terribly ripped off by a local new car dealer and nothing i could do about it from JAX!! So I called Tuffy. Not only did they get my daughter's Jeep in and out in record time, they saved me more than 600.00!! My daughter has strict instructions from me to call Tuffy is she ever needs any repair work or servicing!! HIGHLY recommend this place!!!
Was getting terribly ripped off by a local new car dealer and nothing i could do about it from JAX!! So I called Tuffy. Not only did they get my daughter's Jeep in and out in record time, they saved me more than 600.00!! My daughter has strict instructions from me to call Tuffy is she ever needs any repair work or servicing!! HIGHLY recommend this place!!!
Dec 10, 2018
★★★★★
Steve and Nick are the gold standard when it comes to auto repair. I've had my share of bad experiences elsewhere but have been taking my vehicles nowhere else since they opened their shop. I wouldn't consider going anywhere else.
Steve and Nick are the gold standard when it comes to auto repair. I've had my share of bad experiences elsewhere but have been taking my vehicles nowhere else since they opened their shop. I wouldn't consider going anywhere else.
Oct 25, 2018
★★★★★
I have had my BMW serviced there 3 times, and in the end they were able to resolve all performance areas of my vehicle. They went out of their way to please me as a customer, and that is rare today. Thank you guys for everything!
I have had my BMW serviced there 3 times, and in the end they were able to resolve all performance areas of my vehicle. They went out of their way to please me as a customer, and that is rare today. Thank you guys for everything!
Oct 09, 2018
★★★★★
Honest dealings and my pricing was very reasonable. Nick provided good suggestions to optimize my cars life.
Honest dealings and my pricing was very reasonable. Nick provided good suggestions to optimize my cars life.
Sep 14, 2018
★★★★★
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
Sep 14, 2018
★★★★★
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
Sep 14, 2018
★★★★★
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
Aug 31, 2018
★★★★★
My car read low tire pressure while I was driving on 41. I looked over and saw this Tuffy station. I pulled in asked them if they could help me put air in my tire. The gentlemen behind the desk immediately came out checked my tire and we noticed a screw. He immediately notified another mechanic, they backed my car in plugged the tire and I was off. I was extremely impressed how friendly and fast they were. They were busy but waited on me immediately!
My car read low tire pressure while I was driving on 41. I looked over and saw this Tuffy station. I pulled in asked them if they could help me put air in my tire. The gentlemen behind the desk immediately came out checked my tire and we noticed a screw. He immediately notified another mechanic, they backed my car in plugged the tire and I was off. I was extremely impressed how friendly and fast they were. They were busy but waited on me immediately!
Aug 31, 2018
★★★★★
My car has over 40,000 miles and I thought it best to have my brakes checked. I went to shop near my home and after their inspection they told me that I needed new rotors and brake pads now on all four wheels at an estimated cost of over $800. I then read reviews on several other shops and discovered Tuffy with a very high rating. When I arrived even without an appointment, they drove my car first and then took a look at my brakes and concluded that nothing needed to be done at this time and that I had maybe 10,000 or more miles left before anything needed to be done… And they took the time to actually show me the rotors that were not scored and looked to be in good shape. They passed up an opportunity to sell me an expensive brake job but instead gave great customer service... putting the customer ahead of them making a quick profit. Refreshing to know there are still honest people in the car repair business...very professional and I certainly recommend them highly!
My car has over 40,000 miles and I thought it best to have my brakes checked. I went to shop near my home and after their inspection they told me that I needed new rotors and brake pads now on all four wheels at an estimated cost of over $800. I then read reviews on several other shops and discovered Tuffy with a very high rating. When I arrived even without an appointment, they drove my car first and then took a look at my brakes and concluded that nothing needed to be done at this time and that I had maybe 10,000 or more miles left before anything needed to be done… And they took the time to actually show me the rotors that were not scored and looked to be in good shape. They passed up an opportunity to sell me an expensive brake job but instead gave great customer service... putting the customer ahead of them making a quick profit. Refreshing to know there are still honest people in the car repair business...very professional and I certainly recommend them highly!
Aug 31, 2018
★★★★★
Super Excellent service and on the spot correct diagnosis and fix of my Jeep by Steve. my rude phone encounter with Naples Jeep was luckily not followed by a costly, unnecessary service visit. I am switching all my service to this Tuffy's location...highly recommend!
Super Excellent service and on the spot correct diagnosis and fix of my Jeep by Steve. my rude phone encounter with Naples Jeep was luckily not followed by a costly, unnecessary service visit. I am switching all my service to this Tuffy's location...highly recommend!
Aug 29, 2018
★★★★★
Steve and his team are top notch! I always get great service at this Tuffy location. Recently I picked up a nail in my tire. Steve and team fixed it for $18.00. They saved me hundreds. I am so thankful I have a service center I can count on and trust for all my vehicle needs.
Steve and his team are top notch! I always get great service at this Tuffy location. Recently I picked up a nail in my tire. Steve and team fixed it for $18.00. They saved me hundreds. I am so thankful I have a service center I can count on and trust for all my vehicle needs.
Aug 14, 2018
★★★★★
Steve the Manager is incredible. Nick and staff are competent professionals; we are thankful to have them in our our area. My family and I do not trust our vehicles to anyone else. Thanks Tuffy!
Steve the Manager is incredible. Nick and staff are competent professionals; we are thankful to have them in our our area. My family and I do not trust our vehicles to anyone else. Thanks Tuffy!
Aug 02, 2018
★★★★★
I brought my car here to get my tires worked on and I was extremely pleased with the service I received. Alex was very courteous and helpful. I 100 % reccomend this place!
I brought my car here to get my tires worked on and I was extremely pleased with the service I received. Alex was very courteous and helpful. I 100 % reccomend this place!
Jul 25, 2018
★★★★★
They took us in right away even without an appointment. Were very friendly and courteous!!
They took us in right away even without an appointment. Were very friendly and courteous!!
Jun 21, 2018
★★★★★
I brought my auto to Tuffy's on 6/19 and feel I have finally discovered an honest service station. On 6/6 I brought my car to Galeana KIA, where I purchased it and have had it serviced. The car was not starting all the time. They replaced the battery which I expected. I was also told that I needed front brakes. I was surprised since I had an oil change on 3/8 and had travelled only 2291 miles. Below is the technician reports for both visits: 6/6 3/8 front 3mm lt. 3mm rt 6mm lt. 6mm rt rear 8mm lt. 8mm rt 7mm lt. 7mm rt I knew something was not right and said I wanted to think about this. How could my front brakes wear 3mm in 2,291 miles and how could my rear brakes improve 1mm. On 6/19 I met Steve Joslin, the Tuffy's Service Manager, and he took the time to take me into the service bay and show me my brake pads and show me what new brake pads look like. My brakes look great. The front brakes are at 60% and the rear at 80%. I will never bring my car to Galeana KIA again and count my blessings that Tuffy's was recommended to me. Thank you Steve for your honesty.
I brought my auto to Tuffy's on 6/19 and feel I have finally discovered an honest service station. On 6/6 I brought my car to Galeana KIA, where I purchased it and have had it serviced. The car was not starting all the time. They replaced the battery which I expected. I was also told that I needed front brakes. I was surprised since I had an oil change on 3/8 and had travelled only 2291 miles. Below is the technician reports for both visits: 6/6 3/8 front 3mm lt. 3mm rt 6mm lt. 6mm rt rear 8mm lt. 8mm rt 7mm lt. 7mm rt I knew something was not right and said I wanted to think about this. How could my front brakes wear 3mm in 2,291 miles and how could my rear brakes improve 1mm. On 6/19 I met Steve Joslin, the Tuffy's Service Manager, and he took the time to take me into the service bay and show me my brake pads and show me what new brake pads look like. My brakes look great. The front brakes are at 60% and the rear at 80%. I will never bring my car to Galeana KIA again and count my blessings that Tuffy's was recommended to me. Thank you Steve for your honesty.
Jun 13, 2018
★★★★★
Steve and his crew are truly awesome people. They are extremely knowledgeable, helpful and friendly. I am typically very insistent about doing all of my own work on my vehicles but lately have not had the time. After having a handful good experiences at their shop getting tires mounted/balanced/patched, I decided to take my truck in for an alignment and tire rotation. I left my truck with them and took an Uber home, after a few hours Steve called me and insisted that I came back to the shop to see the many issues and worn out parts that were going to need replaced in the front end of my truck. I told him that I would head that way, just had to call an Uber he instantly replied "don't worry about paying for an Uber, I am coming to pick you up." They picked me up, we discussed the issues at hand and what we were going to replace and then they drove me back home. Steve and his crew really understand the true meaning of customer service. To be 100% honest, before working with Steve and his crew I would never take any of my vehicles to a chain mechanic shop for anything but tires. I am glad to know that I have a shop near by that is capable of doing the right thing, the right way, at a fair price.
Steve and his crew are truly awesome people. They are extremely knowledgeable, helpful and friendly. I am typically very insistent about doing all of my own work on my vehicles but lately have not had the time. After having a handful good experiences at their shop getting tires mounted/balanced/patched, I decided to take my truck in for an alignment and tire rotation. I left my truck with them and took an Uber home, after a few hours Steve called me and insisted that I came back to the shop to see the many issues and worn out parts that were going to need replaced in the front end of my truck. I told him that I would head that way, just had to call an Uber he instantly replied "don't worry about paying for an Uber, I am coming to pick you up." They picked me up, we discussed the issues at hand and what we were going to replace and then they drove me back home. Steve and his crew really understand the true meaning of customer service. To be 100% honest, before working with Steve and his crew I would never take any of my vehicles to a chain mechanic shop for anything but tires. I am glad to know that I have a shop near by that is capable of doing the right thing, the right way, at a fair price.
Jun 08, 2018
★★★★★
I was fortunate to discover Tuffy Tire and Auto when I moved to the area a couple of years ago. Great staff, great service and most competitive rates. I can count on the right diagnosis, best recommendation for repairs and most economical outcome. It would be my first recommendation to anyone seeking an accurate diagnosis to fix what is wrong for the most reasonable repair that I have found in the area.
I was fortunate to discover Tuffy Tire and Auto when I moved to the area a couple of years ago. Great staff, great service and most competitive rates. I can count on the right diagnosis, best recommendation for repairs and most economical outcome. It would be my first recommendation to anyone seeking an accurate diagnosis to fix what is wrong for the most reasonable repair that I have found in the area.
May 22, 2018
★★★★★
Steve and the guys are an hands down the best mechanic shop to ever bring your vehicle into. They have serviced mine and my families vehicles for years and have always went above and beyond to reach customer satisfaction. Steve is very knowledgeable and will tell you straight up what’s going on and does his best making sure you are satisfied. By far best mechanics in SWFL. I would highly recommend bringing your vehicle here if you need to bring it anywhere. These guys will get you back on the road and won’t stop until they do!
Steve and the guys are an hands down the best mechanic shop to ever bring your vehicle into. They have serviced mine and my families vehicles for years and have always went above and beyond to reach customer satisfaction. Steve is very knowledgeable and will tell you straight up what’s going on and does his best making sure you are satisfied. By far best mechanics in SWFL. I would highly recommend bringing your vehicle here if you need to bring it anywhere. These guys will get you back on the road and won’t stop until they do!
May 10, 2018
★★★★★
Steve and his team (Chris), did a fantastic job on my Mothers Pontiac G6. We thought we needed an entire exhaust system costing around $800. Turns out all we needed was an exhaust gasket and kit. The savings was tremendous, and the repairs took a little more than 1 hour, including ordering and having parts delivered and installed. Steve was able to get us in for the repair even though he had every bay full. We definitely will bring this vehicle back in the future.
Steve and his team (Chris), did a fantastic job on my Mothers Pontiac G6. We thought we needed an entire exhaust system costing around $800. Turns out all we needed was an exhaust gasket and kit. The savings was tremendous, and the repairs took a little more than 1 hour, including ordering and having parts delivered and installed. Steve was able to get us in for the repair even though he had every bay full. We definitely will bring this vehicle back in the future.
May 02, 2018
★★★★★
Words can't describe how awesome these guys are. Steve went above and beyond to help me make my car safe to drive again. Everything from inspecting it top to bottom, explaining what was wrong and what it would take to fix it, to bringing the car back to me because I couldn't leave work was way more than I ever expected. Having been burned by mechanics in the past made me wary of unnecessary repairs, but Steve put those fears to rest. This is a place you can trust to do the right thing and not try to rip you off. I'll be telling everybody about my wonderful experience and recommending them to everyone who needs repairs. Steve and his crew won me over and made me a customer for life!
Words can't describe how awesome these guys are. Steve went above and beyond to help me make my car safe to drive again. Everything from inspecting it top to bottom, explaining what was wrong and what it would take to fix it, to bringing the car back to me because I couldn't leave work was way more than I ever expected. Having been burned by mechanics in the past made me wary of unnecessary repairs, but Steve put those fears to rest. This is a place you can trust to do the right thing and not try to rip you off. I'll be telling everybody about my wonderful experience and recommending them to everyone who needs repairs. Steve and his crew won me over and made me a customer for life!
Apr 13, 2018
★★★★★
Car towed in late Thursday afternoon and though I would need major work. Everyone was very up front and honest and it turned out all I needed was a battery. This will certainly be the place I bring my vehicles for repair work in the future.
Car towed in late Thursday afternoon and though I would need major work. Everyone was very up front and honest and it turned out all I needed was a battery. This will certainly be the place I bring my vehicles for repair work in the future.
Mar 29, 2018
★★★★★
Steve was extremely helpful and knowledgeable while the car was being repaired I felt like we became friends that's the personality of a great manager. I drove in hoping to have a nail removed from my tire and repaired and by the time we were done and the trust we had in Steve we opted for four new tires for our safe trip back to New York thank you so much Steve and the boys
Steve was extremely helpful and knowledgeable while the car was being repaired I felt like we became friends that's the personality of a great manager. I drove in hoping to have a nail removed from my tire and repaired and by the time we were done and the trust we had in Steve we opted for four new tires for our safe trip back to New York thank you so much Steve and the boys
Feb 14, 2018
★★★★★
I was enjoying a warm winter vacation in Ft Myers and needed some service on my pickup. Steve and Nick treated me as if I had been a long-time customer. I liked that they gave straight forward advice and solutions, and weren't trying to price gouge me. Great service from a friendly staff! I will recommend them to all of my friends in Ft Myers and look forward to doing business with them the next time I visit Ft Myers.
I was enjoying a warm winter vacation in Ft Myers and needed some service on my pickup. Steve and Nick treated me as if I had been a long-time customer. I liked that they gave straight forward advice and solutions, and weren't trying to price gouge me. Great service from a friendly staff! I will recommend them to all of my friends in Ft Myers and look forward to doing business with them the next time I visit Ft Myers.
Feb 05, 2018
★★★★★
After the "Dealership" my company has used for 4 years failed to service a major repair for one of my vehicles, a friend told me to go to Tuffy's on S. Tamiami Trail. They fixed my car is record time with precision and got it back in service. Since then they have taken over care of my humble fleet of cars. Very glad I found a shop I can depend on to keep my cars is service! If my cars aren't running, my business is losing money! Thank you guys!
After the "Dealership" my company has used for 4 years failed to service a major repair for one of my vehicles, a friend told me to go to Tuffy's on S. Tamiami Trail. They fixed my car is record time with precision and got it back in service. Since then they have taken over care of my humble fleet of cars. Very glad I found a shop I can depend on to keep my cars is service! If my cars aren't running, my business is losing money! Thank you guys!
Dec 15, 2017
★★★★★
Very pleased with the customer service and feel comforted knowing that I can trust the staff with my car and I can trust their recommendations without feeling like I'm being taken advantage of.
Very pleased with the customer service and feel comforted knowing that I can trust the staff with my car and I can trust their recommendations without feeling like I'm being taken advantage of.
Oct 13, 2017
★★★★★
As long time (7 years) customers of Steve and Nick, my wife and I know what to expect when we leave our cars for servicing. That expectation is always met, so much that when Steve or Nick calls and says they saw a potential problem we don't hesitate to give the go ahead. I drive more than 40,000 miles a year and I feel that Steve is always looking out for me so that I don't have a problem on the road. I appreciate that very much. Steve runs a tight ship and it shows. I refer everyone to Steve when the conversation comes up. Don't hesitate, they are terrific and if you are unsure, drive by any day and see all of the customer cars parked in front. That means the back is full also
As long time (7 years) customers of Steve and Nick, my wife and I know what to expect when we leave our cars for servicing. That expectation is always met, so much that when Steve or Nick calls and says they saw a potential problem we don't hesitate to give the go ahead. I drive more than 40,000 miles a year and I feel that Steve is always looking out for me so that I don't have a problem on the road. I appreciate that very much. Steve runs a tight ship and it shows. I refer everyone to Steve when the conversation comes up. Don't hesitate, they are terrific and if you are unsure, drive by any day and see all of the customer cars parked in front. That means the back is full also
Oct 05, 2017
★★★★★
Steve and the boys are top notch. Excellent service, and done right the first time. Steve is a class act, and his tech's are good people. I will continue to bring my vehicles to Steve and Tuffy's, and recommend to friends and family no complaints here. Thanks Steve.....
Steve and the boys are top notch. Excellent service, and done right the first time. Steve is a class act, and his tech's are good people. I will continue to bring my vehicles to Steve and Tuffy's, and recommend to friends and family no complaints here. Thanks Steve.....
Sep 27, 2017
★★★★★
I drove from Dallas, Texas to Mobile, Alabama to Birmingham, Alabama to West Palm then to Ft Myers for work... I thought I had a minor brake issue but after Steve explained to me what the REAL issue, not only did he show concern for my safety, he/they really looked out for me. I needed a lot of work done.. Steve and his team did an incredible job & were very fast with the repairs! My overall experience was EXCELLENT and I'd HIGHLY recommend Tuffy's for ANY car repairs.. I'm scheduled to be in the Ft Myers area for about 6 months... If I need ANY car maintenance, I'm goin to Tuffy's! And, again, I HIGHLY recommend Steve and his staff.. Thanks again!!
I drove from Dallas, Texas to Mobile, Alabama to Birmingham, Alabama to West Palm then to Ft Myers for work... I thought I had a minor brake issue but after Steve explained to me what the REAL issue, not only did he show concern for my safety, he/they really looked out for me. I needed a lot of work done.. Steve and his team did an incredible job & were very fast with the repairs! My overall experience was EXCELLENT and I'd HIGHLY recommend Tuffy's for ANY car repairs.. I'm scheduled to be in the Ft Myers area for about 6 months... If I need ANY car maintenance, I'm goin to Tuffy's! And, again, I HIGHLY recommend Steve and his staff.. Thanks again!!
Aug 18, 2017
★★★★★
Steve and Nick were, for lack of a better word, PERFECT! Not only did they let me know the issues with my car, which made it clearly unsafe for driving, they made me feel like I was an individual rather than just another person walking through the door. Nobody wants to break the bank when it comes to fixing their car, and I feel like I got more than what I actually paid for. Everyone there is very down-to-earth and personable, and that's really what matters when it comes to finding a long-lasting place to bring your car. Dan and Chris did an awesome job with the repairs and making my car like new again! I was there the same day Nicole McHenry was there and she was not only rude but making it seem like everyone (but herself) was at fault for her car being in poor shape. Being a mechanic requires a very advanced skill-set, that's why people take their cars to auto-shops; even if they changed nothing to your car, their time is worth more than the $25 you may end up paying. These guys are amazing and I wouldn't go anywhere else.
Steve and Nick were, for lack of a better word, PERFECT! Not only did they let me know the issues with my car, which made it clearly unsafe for driving, they made me feel like I was an individual rather than just another person walking through the door. Nobody wants to break the bank when it comes to fixing their car, and I feel like I got more than what I actually paid for. Everyone there is very down-to-earth and personable, and that's really what matters when it comes to finding a long-lasting place to bring your car. Dan and Chris did an awesome job with the repairs and making my car like new again! I was there the same day Nicole McHenry was there and she was not only rude but making it seem like everyone (but herself) was at fault for her car being in poor shape. Being a mechanic requires a very advanced skill-set, that's why people take their cars to auto-shops; even if they changed nothing to your car, their time is worth more than the $25 you may end up paying. These guys are amazing and I wouldn't go anywhere else.
Jul 31, 2017
★★★★★
Steve and the boys are top notch. Excellent service, and done right the first time. Steve is a class act, and his tech's are good people. I will continue to bring my vehicles to Steve and Tuffy's, no complaints here. Thanks Steve.....
Steve and the boys are top notch. Excellent service, and done right the first time. Steve is a class act, and his tech's are good people. I will continue to bring my vehicles to Steve and Tuffy's, no complaints here. Thanks Steve.....
Jul 30, 2017
★★★★★
Omg! I don't know how to thank Steve!!! My daughter got a flat late on a Saturday afternoon. Steve helped us so much!!!! He is the best!!!! Thank you Steve!!!
Omg! I don't know how to thank Steve!!! My daughter got a flat late on a Saturday afternoon. Steve helped us so much!!!! He is the best!!!! Thank you Steve!!!
Jul 26, 2017
★★★★★
They were able to help me without an appointment in a pretty expedient time. Adam the service manager was the best. Very friendly, very efficient and customer service oriented. It's hard to trust mechanics these days as I am in the financial Field and is the same way. I will bringing my business and referring people to this location.
They were able to help me without an appointment in a pretty expedient time. Adam the service manager was the best. Very friendly, very efficient and customer service oriented. It's hard to trust mechanics these days as I am in the financial Field and is the same way. I will bringing my business and referring people to this location.
Jul 25, 2017
★★★★★
Very efficient, very quick and very friendly. They are a customer oriented and I'm looking to Jack anybody up on the commission to do work. I am changing all my business to them. I highly recommend them.
Very efficient, very quick and very friendly. They are a customer oriented and I'm looking to Jack anybody up on the commission to do work. I am changing all my business to them. I highly recommend them.
Jul 14, 2017
★★★★★
If you are looking for an honest, straight forward, and no nonsense repair shop that looks out for their customers-you need to see Steve and his staff at Tuffy. They stand behind their work 100% and will do whatever it takes to earn your business-highly recommend!
If you are looking for an honest, straight forward, and no nonsense repair shop that looks out for their customers-you need to see Steve and his staff at Tuffy. They stand behind their work 100% and will do whatever it takes to earn your business-highly recommend!
Jul 01, 2017
★★★★★
Told I needed new tires and a brake job. He found my brake s were okay, but my tires needed replacement.
Told I needed new tires and a brake job. He found my brake s were okay, but my tires needed replacement.
Jun 09, 2017
★★★★★
I am always impressed with Steve and Nick no matter how hetic and busy they are, they always do their best to fix my car emergencies that come up. My entire family has been using Tuffy at this location for the past eight years because of the consistency, honesty and the pride they take in their work. I always feel confident when I pull in that they are going to treat me like family ! I would absolutely recommend my Tuffy Team to anyone who is need of a car repair. Thank You to a great team of mechanics and management !
I am always impressed with Steve and Nick no matter how hetic and busy they are, they always do their best to fix my car emergencies that come up. My entire family has been using Tuffy at this location for the past eight years because of the consistency, honesty and the pride they take in their work. I always feel confident when I pull in that they are going to treat me like family ! I would absolutely recommend my Tuffy Team to anyone who is need of a car repair. Thank You to a great team of mechanics and management !
Mar 21, 2017
★★★★★
This is a very honest shop. They do the work that needs to be done at a fair price. They've never tried to do more work than necessary. I always leave spending less than I anticipated. They went the extra mile to help me pick my car up.
This is a very honest shop. They do the work that needs to be done at a fair price. They've never tried to do more work than necessary. I always leave spending less than I anticipated. They went the extra mile to help me pick my car up.
Mar 14, 2017
★★★★★
Pick up a nail in my tire close to Tuffys, I had done business with Tuffys locations before and knew what to expect. I called the location and talked to Steve who was very professional, he said they were busy but could get me in shortly. I dropped the car off and sat outside. Steve also told me the brand new tires I had bought the day before at a "non Tuffy" location, were put on the back instead of the front, he rotated my tires at no cost while patching the other tire for me. Overall, once again Tuffy gets a 5 star from me, I will be returning.
Pick up a nail in my tire close to Tuffys, I had done business with Tuffys locations before and knew what to expect. I called the location and talked to Steve who was very professional, he said they were busy but could get me in shortly. I dropped the car off and sat outside. Steve also told me the brand new tires I had bought the day before at a "non Tuffy" location, were put on the back instead of the front, he rotated my tires at no cost while patching the other tire for me. Overall, once again Tuffy gets a 5 star from me, I will be returning.
Mar 07, 2017
★★★★★
Drove in without an appointment and was politely accommodated. My car was repaired in less time than told. I will definitely return and will highly recommend them.
Drove in without an appointment and was politely accommodated. My car was repaired in less time than told. I will definitely return and will highly recommend them.
Feb 14, 2017
★★★★★
Tuffy South Fort Myers was recommended to me by a friend that uses Tuffy for service and I would describe him as a knowledgeable “Car Enthusiast; I had been told by another service center that I need a brake job very soon on the front brakes. Steve the Manager of Tuffy was direct and straightforward and suggested that he would pull all four tires and inspect the pads and rotors. As I was not able to wait that day, he made an appointment a few days later. That saved me a $700 -$900 unneeded break job. Steve showed me the pads and his opinion was, that pe in a year I should have them checked again because no brake service was neede at this time. No other service center or dealer ever encouraged me to personally inspect/see the brake pads. As someone with only rudimentary car mechanical knowledge, I depend on honesty; and will bring my other cars to Steve and his crew at Tuffy because I believe that this shop does provide an honest appraisal and recommendations. Tony Pedela Miromar Lakes Fl
Tuffy South Fort Myers was recommended to me by a friend that uses Tuffy for service and I would describe him as a knowledgeable “Car Enthusiast; I had been told by another service center that I need a brake job very soon on the front brakes. Steve the Manager of Tuffy was direct and straightforward and suggested that he would pull all four tires and inspect the pads and rotors. As I was not able to wait that day, he made an appointment a few days later. That saved me a $700 -$900 unneeded break job. Steve showed me the pads and his opinion was, that pe in a year I should have them checked again because no brake service was neede at this time. No other service center or dealer ever encouraged me to personally inspect/see the brake pads. As someone with only rudimentary car mechanical knowledge, I depend on honesty; and will bring my other cars to Steve and his crew at Tuffy because I believe that this shop does provide an honest appraisal and recommendations. Tony Pedela Miromar Lakes Fl
Dec 04, 2016
★★★★★
I was very impressed with the concern Steve, store manager, had for the extremely poor condition of my tires. I was going to wait to have them replaced but felt with his knowledge and advice, I should do this immediately. I called on a Saturday and he was able to get it done that day. Also, I truly appreciate the fact that there was a bible on the table in the lounge area which I enjoyed reading while waiting. More businesses need honest, caring and professional personnel like Steve.
I was very impressed with the concern Steve, store manager, had for the extremely poor condition of my tires. I was going to wait to have them replaced but felt with his knowledge and advice, I should do this immediately. I called on a Saturday and he was able to get it done that day. Also, I truly appreciate the fact that there was a bible on the table in the lounge area which I enjoyed reading while waiting. More businesses need honest, caring and professional personnel like Steve.
Sep 10, 2016
★★★★★
Out of all the places in this city that I have taken my car Tuffy's on S Tamiami Trail is the best, the Manager Steve really watches out for his customers and their vehicle's. They put the customer first, they advise me of possible future problems and warn me of critical issues I have now. Steve and his crew are polite and hard working, you get the value and service you pay for. I highly recommend everyone to take your cars there for EXCELLENT SERVICE that is backed up by the manager for quality assurance.
Out of all the places in this city that I have taken my car Tuffy's on S Tamiami Trail is the best, the Manager Steve really watches out for his customers and their vehicle's. They put the customer first, they advise me of possible future problems and warn me of critical issues I have now. Steve and his crew are polite and hard working, you get the value and service you pay for. I highly recommend everyone to take your cars there for EXCELLENT SERVICE that is backed up by the manager for quality assurance.
Aug 19, 2016
★★★★★
Manager Steve and all people working here were fantastic and work hard to get you out the door fast as inexpensively as possible!
Manager Steve and all people working here were fantastic and work hard to get you out the door fast as inexpensively as possible!
Aug 04, 2016
★★★★★
Awesome reliable service!
Awesome reliable service!
Jul 16, 2016
★★★★★
Steve the manager gave us outstanding service. He went above and beyond to help us. We had a tire blow out on our box trailer and they were about to close he said he didn't want to leave us stranded so they stayed open and put four new tires on our trailer. He even gave us water for the dog. The place was very clean and we were on our way in no time. Steve is an excellent stand-up guy.
Steve the manager gave us outstanding service. He went above and beyond to help us. We had a tire blow out on our box trailer and they were about to close he said he didn't want to leave us stranded so they stayed open and put four new tires on our trailer. He even gave us water for the dog. The place was very clean and we were on our way in no time. Steve is an excellent stand-up guy.
Jun 24, 2016
★★★★★
Very professional service, Nick and Steve went above and beyond to get my 4-Runner running the way it should! Thanks!!
Very professional service, Nick and Steve went above and beyond to get my 4-Runner running the way it should! Thanks!!
May 23, 2016
★★★★★
I recently brought my Scion to a Local Toyota dealership in the Naples area because of a rattle over the rear view mirror. I was told I really needed brakes and new tires. My son, who is in the business, told me to get another opinion from Tuffy's. As it turned out, my maintenance light came on so I called Tuffy's to get an oil change...and to check the brakes and tires. Needless to say, I did not need brakes and tires at this time. Steve's professionalism and honesty is A+ in my book. I will be his customer for future services to my car. Thanks to Steve and his staff!!!
I recently brought my Scion to a Local Toyota dealership in the Naples area because of a rattle over the rear view mirror. I was told I really needed brakes and new tires. My son, who is in the business, told me to get another opinion from Tuffy's. As it turned out, my maintenance light came on so I called Tuffy's to get an oil change...and to check the brakes and tires. Needless to say, I did not need brakes and tires at this time. Steve's professionalism and honesty is A+ in my book. I will be his customer for future services to my car. Thanks to Steve and his staff!!!
Apr 14, 2016
★★★★★
I MADE AN APPOINTMENT WITH STEVE FOR A FREE OIL CHANGE THAT I PURCHASED AT A SILENT AUCTION FOR SPIRIT OF CHRISTMAS IN DECEMBER. I MENTIONED THAT I HAD A FREE OIL CHANGE CERTIFICATE AND I THOUGHT I WOULD BE GIVEN THE RUN AROUND FOR AN APPOINTMENT. BUT THAT DID NOT HAPPEN. THEY HAD AN OPENING IN A FEW DAYS IN THE AM WHICH I PREFER AND I BOOKED IT. WHEN I ARRIVED NICK TOOK MY INFORMATION AND OFFERED ME A COFFEE FROM THE COFFEE STATION AND SAID TO MAKE MY SELF COMFORTABLE AND IT WOULD BE ABOUT AN HOUR SINCE I WAS WAITING FOR THE CAR. I WAS IMPRESSED WITH THE AMOUNT OF PHONE CALLS THEY WERE RECEIVING AND THE PLEASANT WAY NICK HANDLED EACH CALL. THE WAITING AREA WAS CLEAN, NEAT, AND COMFORTABLE. THE COFFEE WAS GOOD TOO. THERE WERE A COUPLE OF PEOPLE IN THE WAITING ROOM AND WE STARTED TO TALK. I WAS THE ONLY PERSON THAT WAS A NEW CUSTOMER AND THEY ALL SPOKE VERY HIGHLY OF THE TUFFY LOCATION AND THE STAFF. SOON AFTER I SAW MY CAR ON THE RACK STEVE CAME IN, INTRODUCED HIMSELF TO ME AND SAID THAT MY FRONT BRAKES WERE IN NEED OF REPLACEMENT, AND THAT MY TIRES WERE VERY LOW ON TREAD. I KNEW I WOULD HAVE TO REPLACE THE TIRES SOON BUT I DID NOT KNOW ABOUT THE BRAKES. HE SAID THAT I COULD WAIT ON THE TIRES BUT THAT I SHOULD CONSIDER GETTING THE BRAKES FIXED IF NOT TODAY VERY SOON. HE TOLD ME THAT THEY WOULD DO THE OIL CHANGE AND HE WOULD COME BACK TO SEE WHAT I WANTED TO DO, IF ANYTHING ELSE TODAY. I DECIDED TO GET THE FRONT BRAKES DONE AND HE HAD THE TIRES IN STOCK - AND THAT THERE WAS A SPECIAL PAYMENT PLAN THAT I WAS ELIGIBLE FOR . THERE WAS NO PRESSURE IN THE SALE OF THE TIRES OR THE BRAKES. HE LEFT THAT DECISION UP TO ME. I THINK I DID THE RIGHT THING. THEN HE SAID THE CAR WOULD BE THERE FOR ABOUT 3 HOURS AND THAT ONE OF THE FELLAS THERE, THE OWNER, WOULD BE HAPPY TO DRIVE ME HOME IF I HAD SOMEONE TO BRING ME BACK TO PICK UP THE CAR WHEN IT WAS DONE. I TOOK HIM UP ON THE OFFER FOR THE RIDE. NICK CALLED ME BEFORE THE CAR WAS DONE AND I GOT A RIDE BACK TO TUFFYS. WHEN I ARRIVED THEY WERE GETTING READY TO TEST DRIVE THE CAR. NICK EXPLAINED WHAT WAS DONE, AND WHAT I SHOULD LOOK FOR AS I WILL NEED TO GET THE BACK BRAKES DONE IN THE FUTURE. THE CAR WAS RETURNED AND AWAY I WENT. FEELING SATISFIED CUSTOMER AND LIKE I NOW BELONG TO THE TUFFY FAMILY. WE WENT OUT TO DINNER WITH FRIENDS TONIGHT AND I HAVE TOLD EVERYONE AT OUR TABLE ABOUT TUFFY'S AND HOW I WAS TREATED, ETC. THANKS FOR TAKING SUCH GOOD CARE OF ME . JO ANN SHANER
I MADE AN APPOINTMENT WITH STEVE FOR A FREE OIL CHANGE THAT I PURCHASED AT A SILENT AUCTION FOR SPIRIT OF CHRISTMAS IN DECEMBER. I MENTIONED THAT I HAD A FREE OIL CHANGE CERTIFICATE AND I THOUGHT I WOULD BE GIVEN THE RUN AROUND FOR AN APPOINTMENT. BUT THAT DID NOT HAPPEN. THEY HAD AN OPENING IN A FEW DAYS IN THE AM WHICH I PREFER AND I BOOKED IT. WHEN I ARRIVED NICK TOOK MY INFORMATION AND OFFERED ME A COFFEE FROM THE COFFEE STATION AND SAID TO MAKE MY SELF COMFORTABLE AND IT WOULD BE ABOUT AN HOUR SINCE I WAS WAITING FOR THE CAR. I WAS IMPRESSED WITH THE AMOUNT OF PHONE CALLS THEY WERE RECEIVING AND THE PLEASANT WAY NICK HANDLED EACH CALL. THE WAITING AREA WAS CLEAN, NEAT, AND COMFORTABLE. THE COFFEE WAS GOOD TOO. THERE WERE A COUPLE OF PEOPLE IN THE WAITING ROOM AND WE STARTED TO TALK. I WAS THE ONLY PERSON THAT WAS A NEW CUSTOMER AND THEY ALL SPOKE VERY HIGHLY OF THE TUFFY LOCATION AND THE STAFF. SOON AFTER I SAW MY CAR ON THE RACK STEVE CAME IN, INTRODUCED HIMSELF TO ME AND SAID THAT MY FRONT BRAKES WERE IN NEED OF REPLACEMENT, AND THAT MY TIRES WERE VERY LOW ON TREAD. I KNEW I WOULD HAVE TO REPLACE THE TIRES SOON BUT I DID NOT KNOW ABOUT THE BRAKES. HE SAID THAT I COULD WAIT ON THE TIRES BUT THAT I SHOULD CONSIDER GETTING THE BRAKES FIXED IF NOT TODAY VERY SOON. HE TOLD ME THAT THEY WOULD DO THE OIL CHANGE AND HE WOULD COME BACK TO SEE WHAT I WANTED TO DO, IF ANYTHING ELSE TODAY. I DECIDED TO GET THE FRONT BRAKES DONE AND HE HAD THE TIRES IN STOCK - AND THAT THERE WAS A SPECIAL PAYMENT PLAN THAT I WAS ELIGIBLE FOR . THERE WAS NO PRESSURE IN THE SALE OF THE TIRES OR THE BRAKES. HE LEFT THAT DECISION UP TO ME. I THINK I DID THE RIGHT THING. THEN HE SAID THE CAR WOULD BE THERE FOR ABOUT 3 HOURS AND THAT ONE OF THE FELLAS THERE, THE OWNER, WOULD BE HAPPY TO DRIVE ME HOME IF I HAD SOMEONE TO BRING ME BACK TO PICK UP THE CAR WHEN IT WAS DONE. I TOOK HIM UP ON THE OFFER FOR THE RIDE. NICK CALLED ME BEFORE THE CAR WAS DONE AND I GOT A RIDE BACK TO TUFFYS. WHEN I ARRIVED THEY WERE GETTING READY TO TEST DRIVE THE CAR. NICK EXPLAINED WHAT WAS DONE, AND WHAT I SHOULD LOOK FOR AS I WILL NEED TO GET THE BACK BRAKES DONE IN THE FUTURE. THE CAR WAS RETURNED AND AWAY I WENT. FEELING SATISFIED CUSTOMER AND LIKE I NOW BELONG TO THE TUFFY FAMILY. WE WENT OUT TO DINNER WITH FRIENDS TONIGHT AND I HAVE TOLD EVERYONE AT OUR TABLE ABOUT TUFFY'S AND HOW I WAS TREATED, ETC. THANKS FOR TAKING SUCH GOOD CARE OF ME . JO ANN SHANER
Apr 03, 2016
★★★★★
Our Jeep's right front tire was losing air from a slow leak. We were on our way to attach the Jeep to our RV for a weekend camping trip and it was fully loaded with gear and groceries. We made the decision to purchase 4 tires for safety reasons and Steve allowed us to unload our Jeep into his personal truck so that we could transfer perishables to the RV while they mounted the tires. The two hours that would have been wasted sitting in the waiting area were replaced by Steve's thoughtful and generous act. We thank you Steve and Tuffy South Fort Myers!
Our Jeep's right front tire was losing air from a slow leak. We were on our way to attach the Jeep to our RV for a weekend camping trip and it was fully loaded with gear and groceries. We made the decision to purchase 4 tires for safety reasons and Steve allowed us to unload our Jeep into his personal truck so that we could transfer perishables to the RV while they mounted the tires. The two hours that would have been wasted sitting in the waiting area were replaced by Steve's thoughtful and generous act. We thank you Steve and Tuffy South Fort Myers!
Apr 01, 2016
★★★★★
Steve Joslin, Service Manager, was very courteous to me. They were extremely busy and he worked my car's repair into their schedule. Because they are located on a very high traffic road, he did not want me to try to walk across it with a cane. He had one of his workers go to McDonald's and purchase a hamburger and cup of coffee for me to have while I was waiting. That's service! I was very pleased with the excellent work and the reasonable price.
Steve Joslin, Service Manager, was very courteous to me. They were extremely busy and he worked my car's repair into their schedule. Because they are located on a very high traffic road, he did not want me to try to walk across it with a cane. He had one of his workers go to McDonald's and purchase a hamburger and cup of coffee for me to have while I was waiting. That's service! I was very pleased with the excellent work and the reasonable price.
Mar 02, 2016
★★★★★
They are awesome! They are quick, friendly, and honest. All great things when looking to get your vehicle serviced.
They are awesome! They are quick, friendly, and honest. All great things when looking to get your vehicle serviced.
Feb 25, 2016
★★★★★
We were visiting Ft. Myers from Minnesota,had a problem with one of tires,didn't know where to go. Read reviews about Tuffy Auto. All were very good. Decided to go there. So happy I did. Talk about great service and honest honest honest! Thanks Steve for making our day!
We were visiting Ft. Myers from Minnesota,had a problem with one of tires,didn't know where to go. Read reviews about Tuffy Auto. All were very good. Decided to go there. So happy I did. Talk about great service and honest honest honest! Thanks Steve for making our day!
Feb 14, 2016
★★★★★
I had a flat tire on a rental car and installed the spare. Called Steve and he said he would work me into his schedule. One hour later I am back on the road. tire fixed and installed, and the spare put away for me. Great service. Great price. Thanks again Steve. GO STILLERS
I had a flat tire on a rental car and installed the spare. Called Steve and he said he would work me into his schedule. One hour later I am back on the road. tire fixed and installed, and the spare put away for me. Great service. Great price. Thanks again Steve. GO STILLERS
Jan 02, 2016
★★★★★
If you want your vehicle to last, then you need a trusted company to care for it and you get just that at when visiting Tuffy in South Fort Myers. Steve and his crew are incredibly knowledgeable and will always treat you a great deal of professionalism.
If you want your vehicle to last, then you need a trusted company to care for it and you get just that at when visiting Tuffy in South Fort Myers. Steve and his crew are incredibly knowledgeable and will always treat you a great deal of professionalism.
Dec 01, 2015
★★★★★
Highly recommend Tuffy South Fort Myers. Steve was great in helping us with diagnosing problems with our Enclave. Also did a fabulous job for brake service on my husbands Lexus. Great staff - knowledgeable, courteous and most importantly HONEST!! They have earned our business for life!
Highly recommend Tuffy South Fort Myers. Steve was great in helping us with diagnosing problems with our Enclave. Also did a fabulous job for brake service on my husbands Lexus. Great staff - knowledgeable, courteous and most importantly HONEST!! They have earned our business for life!
Nov 07, 2015
★★★★★
It is such a blessing to bring my car into your business and know that I will get honest knowledgeable answers with very fair prices and be able to trust it all as truth . This is the service I get from Steve and his staff and I'm very thankful !! May GOD continue to bless you and your business .
It is such a blessing to bring my car into your business and know that I will get honest knowledgeable answers with very fair prices and be able to trust it all as truth . This is the service I get from Steve and his staff and I'm very thankful !! May GOD continue to bless you and your business .
Oct 25, 2015
★★★★★
Thanks so much to Steve and the Tuffy staff. Steve's professional attitude along with his speedy response to my car problems made this service an easy experience! Thanks again Steve- you are the best!
Thanks so much to Steve and the Tuffy staff. Steve's professional attitude along with his speedy response to my car problems made this service an easy experience! Thanks again Steve- you are the best!
Sep 17, 2015
★★★★★
I have been having my car repairs services done at this location for 6 years now. I have always been highly satisfied with their work, they are men who really care about taking care of your car. I have never felt like I was being taken for something unnecessary. They are workers to be proud of, and I speak as previous business owner. You are getting good work from this establishment.
I have been having my car repairs services done at this location for 6 years now. I have always been highly satisfied with their work, they are men who really care about taking care of your car. I have never felt like I was being taken for something unnecessary. They are workers to be proud of, and I speak as previous business owner. You are getting good work from this establishment.
May 11, 2015
★★★★★
Excellent service with a quickness! Great pricing with a polite and friendly staff. Couldn't of had a better experience with automotive repair. Thanks Steve and team!
Excellent service with a quickness! Great pricing with a polite and friendly staff. Couldn't of had a better experience with automotive repair. Thanks Steve and team!
Apr 30, 2015
★★★★★
I want to commend Steve, the manager, for fully backing his warranty on the air conditioning repair. Not only did he gladly honor it, but it was repaired within 24 hours. This business has integrity and it has Steve to thank for it. I would recommend Tuffy for any mechanical repair.
I want to commend Steve, the manager, for fully backing his warranty on the air conditioning repair. Not only did he gladly honor it, but it was repaired within 24 hours. This business has integrity and it has Steve to thank for it. I would recommend Tuffy for any mechanical repair.
Mar 20, 2015
★★★★★
I have been doing business with Steve especially for many years as have family members. He and Robert always go out of their way to take care of their customers. The extra effort is appreciated as is the excellent service.
I have been doing business with Steve especially for many years as have family members. He and Robert always go out of their way to take care of their customers. The extra effort is appreciated as is the excellent service.
Jul 08, 2014
★★★★★
I visited the center on June 27, 2014 with a flat tire. The tire was repaired quickly and the service was really top-notch. I'm pleased and will definitely go back for the next service appointment my car needs.
I visited the center on June 27, 2014 with a flat tire. The tire was repaired quickly and the service was really top-notch. I'm pleased and will definitely go back for the next service appointment my car needs.
Jul 04, 2014
★★★★★
Dear Steve & Robert, It is always a pleasure to leave a positive review for a small business; It seems that in this day and time, I don't often get the opportunity. You folks know the definition of customer service. Not only did you take great care of me and my vehicle, but I also witnessed how you treated other customers (or potential customers) while I was waiting in your comfortable lounge. I definitely recommend your services for anyone needing car repair! Sincerely, James B.
Dear Steve & Robert, It is always a pleasure to leave a positive review for a small business; It seems that in this day and time, I don't often get the opportunity. You folks know the definition of customer service. Not only did you take great care of me and my vehicle, but I also witnessed how you treated other customers (or potential customers) while I was waiting in your comfortable lounge. I definitely recommend your services for anyone needing car repair! Sincerely, James B.
Feb 11, 2014
★★★★★
It is refreshing, especially as a woman, to take my vehicle in for a repair and be treated respectfully. Steve and the crew at Tuffy's always take good care of my automotive needs and leave me with the confidence of knowing that the job will be done right, on time and for a fair price. After 10 years, I am still a happy Tuffy's customer.
It is refreshing, especially as a woman, to take my vehicle in for a repair and be treated respectfully. Steve and the crew at Tuffy's always take good care of my automotive needs and leave me with the confidence of knowing that the job will be done right, on time and for a fair price. After 10 years, I am still a happy Tuffy's customer.
Feb 03, 2014
★★★★★
This past Friday I received excellent service from Tuffy's located off of Alico Road. Tuffy's was in the process of closing as I pulled up with a battery issue. The personable employees stayed open to service my car. I appreciate their dedication to provide service that goes above and beyond, and I will be returning with any future vehicle needs.
This past Friday I received excellent service from Tuffy's located off of Alico Road. Tuffy's was in the process of closing as I pulled up with a battery issue. The personable employees stayed open to service my car. I appreciate their dedication to provide service that goes above and beyond, and I will be returning with any future vehicle needs.
Oct 25, 2013
★★★★★
Everyone has horror stories when it comes to their car mechanics. The way most of them do business is to lie, cheat and deceive, to get your money. Most take advantage of people in their desperate state. Tuffys in San Carlos Park does not abide be these standard rules. I have been going to them for my mechanic needs for years. They go to great lengths for their customers and provide excellent service, not to mention their honesty. Steve and Robert are awesome, they will not sugar coat the situation and tell you like it is. They will not lie or cheat to get your money on the contrary they are honest people. If your car is not worth fixing or if it’s unsafe they will tell you as such. I myself had trouble with my cars computer. They had to change it out 5 times until they finally found one that worked. It was not cheap by any means. However, they worked relentlessly to get my problem resolved at the lowest possible price. I definitely highly recommend anyone to go see them, you can rest assured that they will not charge you unnecessary repairs.
Everyone has horror stories when it comes to their car mechanics. The way most of them do business is to lie, cheat and deceive, to get your money. Most take advantage of people in their desperate state. Tuffys in San Carlos Park does not abide be these standard rules. I have been going to them for my mechanic needs for years. They go to great lengths for their customers and provide excellent service, not to mention their honesty. Steve and Robert are awesome, they will not sugar coat the situation and tell you like it is. They will not lie or cheat to get your money on the contrary they are honest people. If your car is not worth fixing or if it’s unsafe they will tell you as such. I myself had trouble with my cars computer. They had to change it out 5 times until they finally found one that worked. It was not cheap by any means. However, they worked relentlessly to get my problem resolved at the lowest possible price. I definitely highly recommend anyone to go see them, you can rest assured that they will not charge you unnecessary repairs.
Sep 19, 2013
★★★★★
Best shop in town!!!! Steve and Robert know what they are doing and give it to you strait up. They are honest and understand when money is tight. I have got 3 sets of tires, multiple parts, and oil changes. Best shop in town and worth the drive!!!!
Best shop in town!!!! Steve and Robert know what they are doing and give it to you strait up. They are honest and understand when money is tight. I have got 3 sets of tires, multiple parts, and oil changes. Best shop in town and worth the drive!!!!
Jul 30, 2013
★★★★★
Steve is the best. I will happily drive by 10 different repair shops just to leave my car in Steve's hands.
Steve is the best. I will happily drive by 10 different repair shops just to leave my car in Steve's hands.
Mar 12, 2013
★★★★★
Steve Joslin is great! We were able to get 5 Star service and could not be happier with the results! Thanks so much!
Steve Joslin is great! We were able to get 5 Star service and could not be happier with the results! Thanks so much!
Dec 19, 2012
★★★★★
Thanks Tuffy! You guys are awesome! Great service and great people! I got a brand new engine for another company's mistake thanks to you guys! Best place in Fort Myers! I will be coming back and sending more people here!
Thanks Tuffy! You guys are awesome! Great service and great people! I got a brand new engine for another company's mistake thanks to you guys! Best place in Fort Myers! I will be coming back and sending more people here!
Oct 01, 2012
★★★★★
Thanks Tuffy I have recently had some work done at Tuffy in South Fort Myers and your service, workmanship and people are the best. I was referred to Tuffy by a good friend and now I know why they like the folks there as I also do.
Thanks Tuffy I have recently had some work done at Tuffy in South Fort Myers and your service, workmanship and people are the best. I was referred to Tuffy by a good friend and now I know why they like the folks there as I also do.
Sep 05, 2012
★★★★★
I've been dealing with Steve at Tuffy's for about 4 years after he was referred to me by a friend. He is upfront and honest and I always feel like I'm being treated fairly. They go WAY out of their way to be helpful too. Recently I was in desparate need of new tires but couldn't get my car there for a few days. Steve came to my office to pick up the car then drove it back to me before the day was over. That is service you just don't get anymore! They are the best!
I've been dealing with Steve at Tuffy's for about 4 years after he was referred to me by a friend. He is upfront and honest and I always feel like I'm being treated fairly. They go WAY out of their way to be helpful too. Recently I was in desparate need of new tires but couldn't get my car there for a few days. Steve came to my office to pick up the car then drove it back to me before the day was over. That is service you just don't get anymore! They are the best!
Aug 11, 2012
★★★★★
I have been bringing both of our cars to Steve and Robert for many years. I know whatever price they quote me is a fair one and I trust their work completely. But it goes beyound that. They have a sincere appreciation of my business and are always ready to help in any way that they can.
I have been bringing both of our cars to Steve and Robert for many years. I know whatever price they quote me is a fair one and I trust their work completely. But it goes beyound that. They have a sincere appreciation of my business and are always ready to help in any way that they can.
May 15, 2012
★★★★★
Steve & Robert were awesome getting our car ready for the trip North. They were very busy but made time to do a safety check for us. Thanks so much for your professionalism and kindness. Larry & Toni
Steve & Robert were awesome getting our car ready for the trip North. They were very busy but made time to do a safety check for us. Thanks so much for your professionalism and kindness. Larry & Toni
May 09, 2012
★★★★★
It's hard to find honesty and integrity in business these days...I've been depending on Steve and Robert for 4 years now to keep my old vehicles safe and running and in the best mechanical condition. I was stranded recently and in desperation allowed another shop to work on my car. What a mistake! Reinforced that others take advantage of you and sell you stuff you don't need in addition to shoddy workmanship causing further problems. I would have been smarter to have my car towed to Tuffys of South Fort Myers where I have confidence that I'm being treated fairly!
It's hard to find honesty and integrity in business these days...I've been depending on Steve and Robert for 4 years now to keep my old vehicles safe and running and in the best mechanical condition. I was stranded recently and in desperation allowed another shop to work on my car. What a mistake! Reinforced that others take advantage of you and sell you stuff you don't need in addition to shoddy workmanship causing further problems. I would have been smarter to have my car towed to Tuffys of South Fort Myers where I have confidence that I'm being treated fairly!
Apr 05, 2012
★★★★★
Having a winter home in Ft. Myers, and being the owners of several Audi cars, I was thrilled to find a place to take them for servicing. I am so very pleased with Steve and staff. They are fair and really seem to care. Thanks, guys, I do appreciate.....
Having a winter home in Ft. Myers, and being the owners of several Audi cars, I was thrilled to find a place to take them for servicing. I am so very pleased with Steve and staff. They are fair and really seem to care. Thanks, guys, I do appreciate.....
Mar 14, 2012
★★★★★
Steve and Tom have been taking care of my car for the past 5 years and I could not be happier with their service. Many thanks to Steve, Robert and their staff.
Steve and Tom have been taking care of my car for the past 5 years and I could not be happier with their service. Many thanks to Steve, Robert and their staff.
Mar 13, 2012
★★★★★
Thanks so much to Steve and the Tuffy staff. Steve's professional attitude along with his speedy response to my car problems made this service an easy experience! Thanks again Steve- you are the best!
Thanks so much to Steve and the Tuffy staff. Steve's professional attitude along with his speedy response to my car problems made this service an easy experience! Thanks again Steve- you are the best!
Feb 22, 2012
★★★★★
I have used your services twice, and on both occasions I have been very pleased. The issues were resolved satisfactorily, and I found Steve and all other employees with whom I interacted to be most helpful. Steve's memory and awareness of customers is something to behold!
I have used your services twice, and on both occasions I have been very pleased. The issues were resolved satisfactorily, and I found Steve and all other employees with whom I interacted to be most helpful. Steve's memory and awareness of customers is something to behold!
Oct 17, 2011
★★★★★
Wonderful! Great service! I stalled on the side of the road very near their establishment and they quickly got me going again. Very helpful gentlemen!
Wonderful! Great service! I stalled on the side of the road very near their establishment and they quickly got me going again. Very helpful gentlemen!
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Welcome to Tuffy South Fort Myers
Tuffy Auto Service Center San Carlos
Tuffy San Carlos opened its doors in January 2000 at its first location near Alico Rd and Tamiami Trail. After being at that location for years Tuffy moved just down the street to a brand new building built by spec to owners Tom & Jeanne Neary's strict criteria. Our new location has been the heart to our success. We just celebrated 12 Years of serving our community with the up most excellence and superior quality workmanship. Honesty is key in our day to day operation here at Tuffy San Carlos. Our Manager Steve Joslin came aboard in 2005 and has been serving up happy customers and cars ever since. We look forward to serving you and your car whenever you need work performed.
We specialize in engine service, suspension issues, transmission service, oil changes, tire rotations, air conditioning, radiator flushes, wheel alignments, preventive maintenance service and so much more.
Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24hrs. Thank you and we look forward to servicing your car or truck!
We service all makes & models, foreign and domestic, cars & trucks. On this site you will find great coupon specials which update each quarter so check back often. Also, don't forget to sign up for our monthly eSpecial offers, exclusive auto repair deals for our email customers only.